Annual Report
2020
36/41

Shaping Leadership

“Good leadership is always an important success factor. New digital tools make dialogue effective, reliable and more meaningful at the same time. Despite this, personal contact is sorely missed. When corona is over, we will certainly be using both forms of communication.”


Steffen Schmid,
Head of Operations, Customer Support & Media Research, news aktuell

During the pandemic, apartment balconies have often become green offices. Steffen’s home in Hamburg is one of them.